Frequently Asked Questions


How long has Community been providing home health care services?

Community has been in the business of providing home health care for more than 33 years and is a leading provider of such services in the region, specializing in private care.

Is there a difference between home care and private care?

Home care typically involves medical-related services that are delivered to you at home when ordered by your physician to help with your recovery, often prescribed for continuing medical care following a hospital stay. Private care, Community’s specialty in Westchester, provides day-to-day support services to help you to continue to live as safely and independently as possible at home, which often extend beyond those covered by insurance.

Click here for detailed list of private pay services provided by Community.

What is Home Health Care?

Home Health Care refers to services provided at your residence, which may be a private home or any kind of assisted living facility. Home Health Care may also involve medical equipment and supplies.

Who can receive Private Pay home care?

Individuals of any age, and with a variety of health care needs, can receive these services. If you feel that you or a loved one may benefit from home care, we are just a quick, easy phone call away, at (914) 222-CARE (222-2273). A member of our expert staff will work with you and your physician to determine what is right for you.

Click here for a guide to who can benefit from home care.

Who pays for private care?

Some private insurance policies, Medicare and Medicaid may cover your services. Community will research your insurance provider to determine which services are covered and our financial experts will work with you on a manageable, affordable payment plan for those services that are not.

Click here for details regarding Payment/Insurance info.

How can I be confident about the person coming into my home?

With Community, you can rest assured that every member of your team – whether nurse, home health aide, or personal care aide – is highly trained, trustworthy and professional. Every member of your Community team is fully screened and insured. Each offers a level of skill that comes only with experience and the compassion that comes with true caring.

Before being allowed to come into your home, all members of your team are subject to a screening procedure that includes but is not limited to the following:

  • Thorough interview process
  • State and Federal background checks
  • Drug testing
  • Comprehensive personal and professional reference checks
  • Submission of current license
  • Competency evaluations
  • Complete health assessment

Is there a way I could see comments about your services from other patients that Community has served?

Yes, we regularly receive overwhelming positive feedback about the quality of Community’s aides, their reliability and exceptional level of caring, and the services that they provide.

Click here to see a sampling of testimonials we have received.

Can I change or discontinue the services that I receive from Community?

You may make a change whenever it becomes necessary. Community understands that home care situations can quickly change, so we strive to be as flexible as possible. We never bind you to a long-term contract, so you may discontinue Community’s services whenever you wish.

Why is home care technology important?

Generally, taking advantage of the most advanced medical tools and technologies in the home leads to better outcomes and quality of life. At Community Home Health Care, our products and technologies are state-of-the-art, so you can live your daily life at home with maximum confidence.